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Manage exhibitor personnel roles

How to manage exhibitor personnel roles , such as booth staff, coordinators, or assistants to control role visibility, assignability, and ordering in your exhibitor portal.

Updated over a month ago

Defining exhibitor personnel roles ensures you can clearly differentiate participants like booth staff, coordinators, or assistants. By customizing these roles, you enable accurate assignment of responsibilities, streamline access control, and present clean role options to both exhibitors and admins. Proper role management helps automate tasks, improve clarity, and support flexible exhibitor workflows in your event management system.


How do I access the personnel roles page?

  • Navigate to Setup > Exhibitor > Exhibitor Personnel Roles

  • The Exhibitor Personnel Roles page will open

On this page you can:

  • Add a personnel role

  • Edit existing personnel roles

  • Set display order (priority) of roles

  • Delete roles (when not in use)


How do I add a new exhibitor personnel role?

  1. From the Actions dropdown, select Add PersonnelRole

  2. The Add Exhibitor Personnel Role page appears

  3. Fill in the required fields:

    • Personnel Role: enter the role name (e.g., Booth Staff, Booth Coordinator)

    • Owner Assignable: check to allow event owner/organizer to assign tasks to this role

    • Visible to Public: check if this role should appear on public registration or exhibitor-facing pages; leave unchecked if it’s for admin-only use

  4. Click Save


How do I edit an existing personnel role?

  1. Click the Edit icon next to the desired role

  2. On the Edit Personnel Role screen, modify fields (name, assignable flag, visibility) as needed

  3. Click Save to apply changes


How do I set the display order of personnel roles?

  1. From the Actions dropdown, select Sort display order

  2. Hover your mouse over the personnel role name you wish to move

  3. Click and drag it into the new position in the list

  4. Click Save to confirm the new order

Adjusting display order is useful to prioritize roles (e.g., show “Booth Coordinator” above “Booth Staff”) when listing roles in drop-downs or public forms.


How do I delete a personnel role?

  1. Click the Delete icon next to the role to remove

  2. A confirmation dialog box appears — click OK to confirm

⚠️ Note: Roles that are currently in use (assigned to exhibitors or in use by personnel) should be reassigned before deletion to avoid orphaned data or errors.


Managing exhibitor personnel roles gives you precise control over how exhibitor team members are classified, displayed, and assigned tasks. By carefully defining each role’s name, visibility, and assignability, you ensure that both public-facing registration and administrative workflows remain clear and organized. Proper role management helps you scale efficiently as your event grows, avoid confusion among staff, and maintain clean data — all contributing to smoother exhibitor operations and better event execution.

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