Launchpad gives event admins the tools to manage exhibitor logistics with precision. You can manually assign booths or import booth assignments in bulk, apply promo codes to booth staff, and control personnel registration processes through flexible page builders. This article explains how to set up, manage, and customize exhibitor booth and staff records.
Assign booths to exhibitors manually or via import
Booths can be assigned in two ways:
Manual selection via the admin portal
CSV import via the booth import tool
To enable exhibitor self-selection via the public registration site, see the Exhibitor Registration Page Builder section.
Manual booth selection
Complete a Quick or Advanced Exhibitor search
Click the Edit icon next to the exhibitor's company name
Click the Booths tab
In the Booth assignments section:
Select a booth from the dropdown
Click the Add icon to move it to the Currently chosen booths section
(Optional) Check the Confirmed checkbox to mark the booth as confirmed. Otherwise, the status remains as "Requested"
Repeat steps as needed
Click Save
Import exhibitor booth assignments via CSV
Go to Setup > Exhibitor > Import exhibitor booths
The Import exhibitor booths page will appear
You can:
Download the booth template
Upload a completed CSV
Download the template
Click Download exhibitor booths template
Click OK to open the file
Populate:
Name: Primary contact name
Booth type: Choose from available types
Status: Booth status (e.g., confirmed or requested)
Company: Exhibitor company name
Leave blank fields empty and do not remove columns
4. Save the file as a CSV
Upload the CSV
Click Browse, select your file
Click Save
The Exhibitor booth import summary report will appear:
Summary: Shows success and failure counts
Downloads: View all import rows and error rows via XLS or CSV
Select import: Use this dropdown to view past uploads
Manage exhibitor booth staff discounts and registration
Booth staff are individuals representing an exhibitor company. They can register through:
Discounted promo codes tied to sponsorships
The exhibitor’s own registration flow
Set up booth staff promo code discounts
Booth staff discounts are based on mock promo codes, linked to sponsorship packages or ancillary sponsorships.
To create a booth staff discount:
Create a mock promo code in Registration promo codes
Create a sponsorship item using that promo code
Assign the item to a sponsorship package or ancillary sponsorship
Once purchased by an exhibitor, a unique copy of the promo code is created and linked in the exhibitor record under the Sponsorships tab
This code is used during registration to apply the booth staff discount
For step-by-step guidance, see:
Manage registration promo codes
Manage sponsorship items
Manage exhibitor sponsorship packages
Manage ancillary sponsorships
Create a new registration
Register booth staff via promo code
Once an exhibitor completes registration and purchases a relevant sponsorship:
A promo code becomes visible in their Review page
Booth staff can register using the public site or admin portal using this code
The system will restrict registrations if the promo code’s usage limit is exceeded
Admins can view booth staff via the exhibitor’s Personnel tab.
Primary contacts can see them from their login on the Review page.
Register booth staff via exhibitor registration management
You can also allow exhibitors to register booth staff directly after completing their own registration.
Go to Setup > Event settings
Check Enable exhibitor registration management
Required setup in portals:
MultEvent setup
General setup
Promo codes
Classifications and packages
Exhibitor sponsorships
Sponsorship items
Registration setup
Exhibitor setup
Page builder configuration
Refer to your internal documentation for your event-specific configuration steps.
Create the exhibitor registration form
Go to Setup > Exhibitor > Exhibitor registration management > Page builder
Build forms using Page Builder tools
Add these pages under the Exhibitor registration page builder, placing them after the payment step
Create two pages:
One for admin portal
One for public site
On both pages:
Add elements like filters, buttons, themes, and Manage registrants
Add classification types, promo code labels, and ticket types
Click Save
Promo code settings for use
You can limit promo code visibility by type:
100% off registration
100% off entire purchase
Any promo code
Depending on settings, a balance due may remain. Admins can complete payments via:
Public registration login
Admin portal (Exhibitor module > Payment tab)
You can also define which fields (up to 4) display in the list of registrants.
After setup
Exhibitor primary contacts can register, cancel, and restore booth staff
They can see the number of promo code uses available
Click Add registration to add new booth staff
Use the Edit icon to change data or Cancel to remove
Restore previously canceled registrations as needed
Manage exhibitor personnel via admin portal
Exhibitor personnel are staff associated with the exhibitor but may not be attending the event.
Perform a Quick or Advanced Search to find the exhibitor
Click the Edit icon next to their name
Click the Personnel tab
The Exhibitor personnel page will appear
Under Housing sub-block, select an option if applicable
In the Personnel section, click the Add icon
Fill in the registration fields as needed
The layout and logic of this process is configured via the Exhibitor personnel page builder.
Accurate booth assignment and booth staff registration are critical for smooth event execution. With Launchpad, you can manually assign booths, import booth assignments in bulk, apply flexible promo codes, and give exhibitors the power to manage their own booth staff through public or admin workflows. These tools help reduce errors, eliminate manual entry, and ensure your event runs efficiently from both sides—admin and exhibitor.