Allowing exhibitors to register their booth staff directly offers a streamlined, efficient process that saves time and reduces friction. With this setup, exhibitors can add, cancel, or restore registrations for their team members without needing to distribute promo codes or require full-attendee registration. Event administrators benefit from central control, simplified payment handling, and full visibility into exhibitor personnel.
How do I enable exhibitor staff registration?
Configure necessary prerequisites
Before enabling exhibitor staff registration, ensure the following modules and settings are configured:
MultEvent setup
General setup
Classification types, ticket types, and packages
Promo codes and exhibitor sponsorship packages
Sponsorship items (ancillary items if applicable)
System‑generated promo codes
Registration setup
Exhibitor setup
Page builder configuration (steps, pages, and elements)
Exhibitor page builder (for exhibitor-specific registration flows)
These settings ensure that when exhibitors register staff, the system correctly handles classifications, pricing, promotional discounts, and package assignments.
How do I create the registration form for exhibitor staff?
Use the exhibitor registration management page builder
Go to Setup > Exhibitor > Exhibitor registration management page builder
On that page you can:
Create custom forms for booth‑staff registration
Add button elements (for example, Save button) so submitted data is stored
The forms you build here are attached to both the Event Admin Portal and the public exhibitor-facing registration site automatically.
Integrate the form into the exhibitor registration flow
Go to Setup > Exhibitor > Exhibitor registration page builder
Create at least two versions of the registration page within the “Exhibitor registration management” step — one for admin‑only use, and optionally one for public exhibitor use
On each page enable needed elements:
Helper text or instructions
Themes/layout
Filters (if needed)
Buttons (including Save)
Manage registrants element (to handle registrations, cancellations, restores)
Click the Edit icon to configure the registrant listing:
Set a Label (used on admin page)
Choose Classification type and Ticket type for new registrations
Select applicable Promo code types (e.g., 100% off registration, 100% off entire purchase, or any promo code depending on your event setup)
Optionally pick up to four columns to display in the registrant list and fill in their Column Label (e.g., “Full name”, “Email”, “Company”, “Payment status”)
Click Save to finalize the configuration
How do exhibitors add booth‑staff registrations (public side)?
Once an exhibitor has registered and paid, a link appears on the public site for them to access the exhibitor registration management page. From there they can:
Add a registration
Click the Add icon to begin a new registration
Fill in required fields such as: first name, last name, email, job title, company, address details, etc.
Click Save
Cancel a registration
Click the red Cancel button to cancel a booth‑staff registration
Restore a registration
Click the green Restore button to reactivate a previously cancelled registration
How can admins manage exhibitor‑staff registrations (admin portal)?
If you created an admin‑only version of the registration page, the exhibitor’s profile in the Event Admin Portal will include a Manage registrations tab. Within this tab admins can:
Add a registration (same fields as above)
Cancel a registration (red Cancel button)
Restore a registration (green Restore button)
Remove a promo code from a registration (red Remove button) — this deletes the associated promo code from the registration record if the registration does not rely on a default package or classification
Admins can thus fully control booth-staff registration, handle cases where promo codes don’t apply or need adjustment, and oversee billing/payment status as needed.
Enabling exhibitor-managed staff registration simplifies the exhibitor onboarding process, reduces administrative overhead, and provides flexible control over booth‑staff lists. By leveraging the page builder tools and proper setup, exhibitors gain self-service registration while organizers retain full oversight. Whether you’re managing small events or large conferences, this workflow ensures a clean, auditable, and efficient registration pipeline that supports varied promo code policies and payment flows.