Custom Fields let you gather more than the standard exhibitor information, company descriptions, logos, sponsorship‑related data, or other custom details. With this feature, you can tailor the registration form to your event’s needs, ensure consistent data collection for sponsors and exhibitors, and streamline follow-up and reporting. Import options make bulk setup easy, while import of responses and built-in edit/delete controls help you maintain clean, up-to-date exhibitor data.
How do I add a new exhibitor custom field
Go to Setup > Exhibitor > Exhibitor Custom Fields
Click Add custom fields from the Actions dropdown
3. In the Settings section fill out:
Label: the custom fields to show on the public registration site (required)
custom fields code: a unique identifier for this custom field across events (required)
Format: choose how registrants respond - Textbox, Text area, Checkboxes, Dropdown, File, etc.
How do I import multiple Custom Fields at once
In Exhibitor Custom Fields, open the Actions dropdown and select Import Custom Fields
On the import page click Download Custom Fields template. Save the file (do not rename or remove headers)
Fill out the template: include Label, Format, and custom field ID. Leave blank any fields you do not have data for.
Save your file as a .CSV
In the import page click Browse, select your CSV, then click Save
View the Import summary report to check how many records succeeded or failed; download error rows if any to troubleshoot
How do I import responses to existing custom fields
Navigate to Exhibitor custom fields > Actions > Import custom fields responses
Download the custom fields responses template, then fill in:
Value: the text that will appear as an option (for dropdown, radio, or checkbox items)
Write-in required: “yes” if you want an “Other” box beside that value, or “no” otherwise
Answer code: unique identifier for this response option across events
Save the file as .CSV
Upload it via the import page (Browse → select file → Save)
On the Import summary report, check success vs failed records and download error logs if needed
How do I edit or delete an existing custom field
Edit: click the Edit icon next to the custom field. Modify settings (label, format, options) as needed, then click Save
Delete: if the custom field is not used in a page builder, report, email, or already has responses, a Delete icon appears - click it and confirm in the dialog box to remove the custom field
⚠️ If the custom field is in use (in page builder or has stored responses), the delete option will not appear.
Exhibitor custom fields let you easily collect custom, event‑specific data from exhibitors. Whether you add custom fields one by one or import them in bulk, you maintain flexibility and consistency. Importing response options helps ensure clean data, while built-in edit/delete controls keep your database current. This feature gives you greater insight and control over exhibitor information, helping with sponsorship management, reporting, and event planning.