Additional questions let you gather more than the standard exhibitor information, company descriptions, logos, sponsorship‑related data, or other custom details. With this feature, you can tailor the registration form to your event’s needs, ensure consistent data collection for sponsors and exhibitors, and streamline follow-up and reporting. Import options make bulk setup easy, while import of responses and built-in edit/delete controls help you maintain clean, up-to-date exhibitor data.
How do I add a new exhibitor additional question
Go to Setup > Exhibitor > Exhibitor additional questions
Select Add exhibitor question from the Actions dropdown
In the Settings section fill out:
Label: the question or statement to show on the public registration site (required)
Question code: a unique identifier for this question across events (required)
Format: choose how registrants respond — Textbox, Text area, Checkboxes, Radio buttons, Dropdown, or File (required)
Based on your format:
If you chose Textbox or Text area: go to the Options section to optionally set width, height, character or word limits, and enable multiple responses if needed
If you chose Checkboxes, Radio buttons, or Dropdown: go to Available values, then use the Add icon to list possible answers. For each answer you may also enable an additional textbox (e.g., “Other — please specify”). Reorder answers if needed before saving
If you chose File: simply save, allowing file upload responses
Click Save
Repeat for each question you want to collect
How do I import multiple additional questions at once
In Exhibitor additional questions, open the Actions dropdown and select Import additional questions
On the import page click Download exhibitor additional questions template. Save the file (do not rename or remove headers)
Fill out the template: include Label, Format, and Question ID for each question. Leave blank any fields you do not have data for.
Save your file as a .CSV
In the import page click Browse, select your CSV, then click Save
View the Import summary report to check how many records succeeded or failed; download error rows if any to troubleshoot
How do I import responses to existing additional questions
Navigate to Exhibitor additional questions > Actions > Import additional question responses
Download the additional question responses template, then fill in:
Value: the text that will appear as an option (for dropdown, radio, or checkbox items)
Write-in required: “yes” if you want an “Other” box beside that value, or “no” otherwise
Answer code: unique identifier for this response option across events
Save the file as .CSV
Upload it via the import page (Browse → select file → Save)
On the Import summary report, check success vs failed records and download error logs if needed
How do I edit or delete an existing additional question
Edit: click the Edit icon next to the question. Modify settings (label, format, options) as needed, then click Save
Delete: if the question is not used in a page builder, report, email, or already has responses, a Delete icon appears — click it and confirm in the dialog box to remove the question
⚠️ If the question is in use (in page builder or has stored responses), the delete option will not appear.
Exhibitor additional questions let you easily collect custom, event‑specific data from exhibitors. Whether you add questions one by one or import them in bulk, you maintain flexibility and consistency. Importing response options helps ensure clean data, while built-in edit/delete controls keep your database current. This feature gives you greater insight and control over exhibitor information, helping with sponsorship management, reporting, and event planning.