Standard registration forms often require additional context to help you understand your audience. Profile additional questions allow you to gather event-specific details, such as professional interests or networking preferences, directly from your registrants. By using these custom fields, you can standardize data collection across multiple events and gain deeper insights for reporting and follow-ups.
Benefits:
Capture event-specific registrant data
Standardize responses across multiple events using question codes
Enable conditional response options for better insights
How do I add profile questions?
Creating custom questions involves defining the prompt, choosing the response format, and setting up the available answer choices for your attendees.
Open the Event Setup menu.
Once here, click Profile Additional Questions.
Select Add Profile Questions from the Actions dropdown menu.
Label: Type the question as it should appear to registrants (e.g., "What is your primary area of expertise?").
Question Code: Enter a unique identifier. Using the same code across different events allows you to compare data easily.
Format: Select how the user will answer, such as a Textbox, Dropdown, or Radio Buttons.
Create response values
If you chose a list-based format like a Dropdown or Checkboxes:
Click the Add Icon to create your first response field.
Type the response Value (e.g., "Marketing").
To allow an "Other" option, check the box to add a Textbox for that value.
Click and drag responses to reorder them, then click Save.
Configure display options
Allow Multiple Responses: For textboxes, check this to let users enter several answers separated by commas.
Width/Height: Set the field dimensions in pixels (standard is 200px) to control how the question looks on mobile or desktop.
Click Save to finalize the question.
How do I edit existing profile questions?
You can modify your questions at any time to update labels or add new response values as your event requirements evolve.
Go to the Event setup menu and select Profile Additional Questions.
Click the Edit icon next to the specific question you wish to update.
The Edit Profile Additional Question screen will open, allowing you to change the Label, Format, or Available Values.
Click Save to apply your changes across the registration site.
Implementing profile additional questions is an essential step in tailoring the registration journey to your event's specific goals. By carefully choosing formats and utilizing unique question codes, you ensure high-quality data that remains consistent across your entire organization. Regularly reviewing and refining these questions allows you to adapt to attendee needs and maintain a professional, data-driven registration experience.