Why use registration additional questions?
By using additional questions you can:
Gather important custom information that standard forms don’t capture (e.g. allergies, preferences, professional details)
Ensure consistent data collection across large event audiences
Accept bulk uploads of questions and responses instead of manual entry
Support flexible workflows such as badge labeling or classification-based badge types
Manage Registration Additional Questions
Configure custom data fields to capture unique attendee information like dietary needs, preferences, or professional details during registration.
Standard registration forms often miss the specific details you need to run a successful event. Registration additional questions bridge this gap, allowing you to gather everything from meal preferences to shoe sizes. By utilizing these custom fields, you can automate badge labeling, streamline logistics, and ensure your data collection is consistent across your entire audience.
How do I add a new additional question?
You can manually create questions and define how attendees should provide their answers, whether through simple text or predefined lists.
Open Event Setup.
Once here, click Registration.
Click Registration Additional Questions to open the manager.
Setting up the question
Select Add Registration Questions from the Actions dropdown menu.
Label: Enter the prompt shown to users (e.g., "Dietary Restrictions").
Question code: Provide a unique ID for tracking in reports.
Format: Choose from Textbox, Text Area, Checkboxes, Radio Buttons, or Dropdown.
Configuring response options
If using a list format (Dropdown, etc.), go to the Available Values section and click the Add icon.
Enter the Value (the answer text) and a unique Answer Code.
For Textbox or Text Area, you can define the Width and Height in the Options section to control the field's appearance.
Click Save to finish.
How to import multiple questions at once
In the “Registration Additional Questions” page, open the Actions dropdown and choose Import Additional Questions.
Download the template by clicking Download Registration Additional Questions Template and click OK.
In the template, populate:
Label: question prompt text
Format: response type (Textbox, Dropdown, etc.)
Question ID: unique code for the question
Leave blank any fields you don’t need — do not delete or rename columns.
Save the file as .CSV and upload it via the import page
After uploading, review the “Import Summary Report”:
Check how many records succeeded or failed
Download “All import rows” or “Error import rows” for review
To view past templates or imports, use the Previous Imports dropdown menu
How to import response options for questions
If you need to bulk-load predefined answer options (for dropdown, radio buttons, checkboxes):
In the “Registration Additional Questions” page, under Actions choose Import Additional Question Responses
Download the response template via Download Registration Additional Question Responses Template and click OK
Fill in each row with:
Value: the answer shown to registrants (e.g. “Female”)
Write in required: type “yes” if you want an “Other” textbox option, or “no” otherwise
Answer code: unique identifier for that answer
Save as .CSV, upload, and then check the import summary results
Download full or error results as needed; use the Previous Imports dropdown to review past uploads
How do I manage and delete questions?
Keeping your question list organized ensures that your registration pages remain clean and your reports are easy to read.
Editing and status
To modify a prompt or update values, click the Edit icon next to the question in the list.
Update your fields and click Save.
Deletion restrictions
Click the Delete icon and confirm with OK.
Note: A question cannot be deleted if it contains stored registrant responses, is used in the Page Builder, appears in a saved report, or is referenced in email templates.
How do I create badge type labels?
Badge labels allow you to assign visual identifiers to attendee credentials automatically based on their registration data.
Add a new question and set the Label to "Badge Type."
Choose Checkboxes, Radio Buttons, or Dropdown as the format.
In Options, check Auto assign question responses.
Under Available Values, use Auto assign filters for each value to define which registrants receive that label.
These labels will appear on printed badges, separated by commas if multiple labels apply.
The registration additional questions feature in Launchpad by Swapcard offers powerful flexibility for capturing custom data from attendees. Whether you’re collecting preferences, medical info, or custom identifiers like badge type, this system supports both manual input and bulk import workflows. By following the structured steps above you ensure data integrity, consistent user experience, and scalable management across events. Well-configured additional questions streamline registration, badge printing, reporting, and event-day logistics.