To protect user data such as contact details, passport numbers, travel plans, and payment information, Launchpad enforces strong password policies for all users. This ensures both system integrity and individual privacy.
Event admin user password requirements
Passwords for admin users must follow these rules:
Passwords are case-sensitive
Passwords must be at least 8 characters long and include at least two of the following: letters, numbers, or special characters
Passwords must be changed every 3 months
A warning message appears 14 days before password expiration:
"Your password will expire in x days. You can change your password at any time by going to Edit Preferences and clicking on the Update Password tab."Users cannot reuse any of their last 4 passwords
Passwords cannot match the user’s email address
If an incorrect email or password is entered, the following message appears:
"Authentication failed"
Forgotten passwords
Admin users must click the Forgot Password? link to request a reset email. The link is valid for 24 hours.
Locked accounts
Admin users have 5 attempts to log in. After the fifth failed attempt, the account is locked.
To regain access, another admin must reset the account. Once reset, the user can log in with their email and the new password.
Public registration password requirements
Password rules for public users mirror those for admin users:
Passwords are case-sensitive
Passwords must be at least 8 characters long and include at least two of the following: letters, numbers, or special characters
Users cannot reuse any of their last 4 passwords
Passwords cannot match the user’s email address
If an incorrect email or password is entered, the following message appears:
"Authentication failed"
Forgotten passwords
Public users must click the Forgot Password? link to receive a reset email. The link is valid for 24 hours.
Login attempts
Public users have unlimited login attempts.
Strong password policies are essential for maintaining a secure environment in Launchpad. Whether you’re an admin or public user, following these guidelines ensures data protection for all parties involved.