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Manage Access Codes for Event Registration

Control access to your public registration site by creating, importing, and managing access codes in Launchpad Admin.

Updated over 2 weeks ago

Access codes are a powerful tool for controlling entry to your public registration site. By requiring a code, you can ensure that only qualified attendees or invited guests can sign up for the entire event or specific classification types. This automated gatekeeping reduces manual oversight and allows you to offer exclusive access or pre-set packages to targeted groups.


How do I add an Access Code?

  • Go to Event Setup

  • Click Registration

  • Click Add Access Code

  • Fill in the Description section:

    • Access Code (required): The code users will enter

    • Description: Internal purpose of the code (up to 255 characters)

    • Notes: Additional internal notes for Admin users

  • Fill in the Controls section:

    • Start Date (optional): When the code becomes valid

    • End Date (optional): When the code expires

    • Total Available: Max uses (leave blank if unlimited)

    • Unlimited: Check this to ignore total limits

  • Fill in the Auto-Set section (optional defaults for the user):

    • Tier 1 Classification

    • Package

  • Click Save


How do I import Access Codes in bulk?

  • Click the dropdown menu and select Import Access Codes

  • Click Download Access Code Template

  • Open the file and fill out the fields (do not delete columns)

  • Required: Access Code, optional: Start/End Date, Notes, Classification Type, etc.

  • Save the file as a CSV

Upload the CSV

  • Click Browse and select the CSV file

  • Click Save

  • View the Import Summary Report, which shows:

    • Successful and failed imports

    • Links to download all rows or error rows

  • Use the Select Import dropdown to view previous imports


How do I edit an Access Code?

  • Click the Edit icon next to the code name

  • Update fields as needed (see “Add an Access Code” section)

  • Click Save

The top banner shows who created or modified the code and when.


How do I activate or deactivate a code?

From the Access Code List:

  • Click the Active or Inactive button beside the code

  • Confirm in the dialog box

From the Code Profile:

  • Click on the Code

  • Toggle the Active/Inactive button in the Status section

  • Click Save


Access codes provide a robust layer of security and personalization for your event registration process. Whether you are adding single codes for special guests or importing thousands for a corporate tier, Launchpad gives you the tools to automate classification and manage availability with precision. Regularly clearing unused codes and monitoring your import reports will help keep your event database clean and efficient.

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