Delivering a fully localized event experience is crucial for engaging global attendees. Your goal in the Language Management section is to ensure every user can navigate the platform in a language that is familiar and accessible. This article details how to add, edit, and manage languages by customizing platform labels and leveraging efficient tools like cloning and CSV imports to save time and maintain translation consistency across multiple events.
How do I add a language to an event?
Go to Event Setup → Content → Languages.
Select Add Language from the Actions dropdown menu.
Type the needed language and choose from the autocomplete list.
Click Save.
A preview of locale settings (e.g., month names, time formats) will display.
Update field labels
Click the Edit icon next to the language name.
The Edit Language screen appears.
Expand a Menu Item using the arrow icon to see its fields.
Type new label names into the textboxes.
Click Save to apply changes.
Formats note
The Formats tab shows standard date, number, and currency formats. These cannot be changed or removed.
How do I clone a language?
In the Actions dropdown, select Clone Language.
Complete required fields:
Language to Clone
New Language
Click Save to generate the cloned language with copied labels.
How to import languages
Importing languages from a previous event via CSV
Export translation data
Click the Edit icon next to the language name. The Edit Languages for CSV Import page appears.
Click Export. The Export Language page appears.
Under Include in CSV, choose one:
Only Translated Strings
Only Untranslated Strings
All Strings
Click Export to download the CSV.
Update and upload the CSV
Edit the CSV and save it.
Click New Import to open Upload Language CSV.
Click Browse, select your updated CSV, and upload it.
Click Save. The Import Summary page displays results.
CSV guidelines
Export the template using the Export tab.
Original String cannot be empty.
Empty Translation String rows are ignored.
IPReg Code must not be changed.
Description changes are ignored.
Only Translation String values are updated.
Importing languages from a previous event
Select Import Language from the Actions dropdown menu.
From the event list, check the box beside the language(s) you want to import.
Click Import to add them to your current event.
How to delete a language
Click on the Delete Icon located on the left of the Language.
A confirmation dialog box will appear. Click OK to delete the line item.
Managing event languages allows you to support global audiences with tailored content and consistent translations. Whether adding new languages, cloning existing ones, or importing past translations, these tools help you maintain accuracy and save setup time across events.