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Check In and print Badges via Event Admin Portal

Master the attendee check-in process with Launchpad by Swapcard built-in feature for on-site badge printing and attendance tracking. This guide explains how to set up, use, and manage check-ins using the Admin Portal.

Updated over a month ago

Efficient on-site check-in is critical to delivering a smooth event experience. The Check-In feature in allows Event Admin Users to quickly verify attendance, print badges, and manage registrants with just a few clicks. Designed to integrate seamlessly into your Registration Page Builder, this feature eliminates the need for manual tracking or third-party systems. Whether you're checking in attendees one-by-one or in bulk, this functionality ensures your front desk operations are streamlined, accurate, and professional.


Create the Admin Check-In and Print Badge Process via the Page Builder

Admin Users can use the Event Admin Portal to check-in registrants who arrive on-site at the event.

The Admin Check-In process is created via the Registration Page Builder with options for both, checking-in and printing the badge.

The Check-In function is completed by an Event Admin User via the Event Admin portal only. Check-In is not completed by Registrants via the Event Admin Portal.

  1. To create the Check-In and Print Badge process, go to: Setup > Registration > Page Builder.

  2. By default, a "Check In (Admin Only)" Step will be available.

  3. Click the Add Icon to add the Check-In page. A dialogue box will appear. Populate the Name field with a title for the page and click Submit. The Edit Registration Page will appear.

  4. Additional elements are available to display registration information, such as Balance Due. Enable the desired elements when required.

  5. The Check-In Only and Check-In & Print Badge buttons will automatically be added. They will not be visible in the Page Builder view, but are visible in the Registrant Profile while completing the actions for checking in a registrant.


How do I check in a registrant?

Check-In via the registration report

  1. Use the Registrant Quick Search or find the registrant in the Registered Report on the dashboard

  2. Click the Check-In icon on the left of the registrant’s name

  3. The registrant’s status changes to Checked-In, and their badge prints automatically

Check-In via the Registrant profile

  1. Use Quick Search or open the profile from the Registrations report

  2. Click the Edit Icon next to the registrant’s name

  3. From the Actions dropdown, select Check-In

  4. Choose one of the following:

    • Check-In Only: To update status

    • Check-In & Print: To check in and print badge


How do I uncheck-in a registrant?

If a registrant was checked in by mistake:

  1. Locate their profile via Quick Search or the Registrations report

  2. Click the Edit Icon next to their name

  3. From the Actions dropdown, select Uncheck-In


How do I print a badge?

Badges can be printed via:

  • The Registration Report,

  • The Registrant Profile

Print via the Registration Report

  1. Search or select from the Registered Report

  2. Click the Print Badge icon next to the name

  3. Confirm the print in the pop-up dialog

  4. The registrant will be marked as Checked-In and the badge prints

Print via the Registrant Profile

  1. Open the registrant’s profile from the Registrations report

  2. Click the Edit Icon

  3. From the Actions dropdown, select Print Badge

  4. Confirm in the pop-up dialog


How do I complete a bulk check-in and badge print?

Admins can check in and print badges for multiple registrants at once.

  1. Perform an Advanced Registration Search to filter the target list

  2. Click Bulk Update in the top right corner

  3. Select the records:

    • Use the checkbox in the header to select all

    • Or check individual line items

  4. Click Next

  5. In the Registration section, configure:

    • Check-In & Print Badge

    • Enter the contact person’s name to be stored for on-site support

  6. Click Next to access the Bulk Update Confirmation page:

    • Record Selection: Number of records selected

    • Field Update Summary: Fields and values to be changed

    • Click Confirm to complete the update

Step-by-step review and re-run

  1. On the View Bulk Update Summary page, review:

    • Total selected, successful, and failed records

    • Error Records and reasons for failure

    • Update Detail to re-run the update

  2. To re-run, click Re-Run This Update on All Records

  3. On the Confirm Bulk Update page:

    • Modify selected records using the CHANGE link

    • Modify update fields/values using CHANGE

    • Click Next

  4. Final Confirm Bulk Update page will appear

  5. Click Confirm to complete Bulk Check-In and Badge Print


The Check-In feature is a powerful tool for managing on-site logistics and ensuring a seamless experience for both event staff and attendees. From individual check-ins to bulk badge printing, Launchpad provides a flexible and intuitive interface for real-time registration tracking. By configuring the Check-In process through the Registration Page Builder and using the Admin Portal, you can maintain control over attendance, improve your event’s professionalism, and respond quickly to changes on the ground. Take full advantage of these capabilities to elevate your event execution from start to finish.

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