Event Settings allow you to define the foundational details of your event, including its title, dates, location, and venue. You can also manage operational modes (Test vs. Live), restrict public access, and configure advanced features such as badge printing integrations, and credit card encryption. Proper setup ensures accurate data, secure registration, and smooth operations across all modules.
What can I do on the Event Settings page?
You manage the global settings of your event from this centralized page.
To access these settings:
Go to the Event Setup menu.
Click on Event Settings.
From this page, you can:
Update the event’s title, location, and schedule.
Toggle between Test Mode and Live Mode.
Lock/unlock public registration.
Set venue and client details.
Enable self-check-in and badge printing integrations.
Control date, time, and currency formatting.
How do I configure the basic event information?
In the Event Information section, you define core operational parameters:
Event Code: View or modify the unique identifier for the event.
Support Email Address: Enter the contact email address for attendees.
Allow Outside Email: Check this box to enable sending emails to registrants from external systems.
Locked to Public Users: Check this box to restrict public access while still allowing admin access.
Disable Bulk Operations: Check this box to prevent bulk processing jobs from running.
Toggle between Test Mode and Live Mode: Use the switch to change the event's operating status. Switching to Live Mode enables payment processing but does not automatically clear test data. You must manually clear test data from each module first, if needed.
How do I enter Event details?
In the Event Details section, define the public face and schedule of your event:
Enter the Event Title.
Specify the Location.
Set the Start Date and End Date.
Select the Time Zone (this choice globally affects sessions and tickets).
Add Venue Details
In the Venue Details section, input the physical address of the venue:
Enter the Venue Name, Address, City, State, Postal Code, and Country.
Enter Client Information
In the Client Information section, provide details about the organizing entity:
Enter the Company Name, Division Name, and Website.
Set Global Defaults
In the Global Defaults section, establish system-wide settings:
Set Waitlist Closing Dates for sessions and auxiliary events.
Define the desired Phone Number Format.
Check the box to Enable colons for field labels.
Check the boxes to Enable Public Processing Box and Processing Delay (if required).
Enable Modules and Services
In the Enable Modules/Services section, activate key functionalities:
Check the box to enable Self Check-In.
Check the box to Display full name on profile lookup (this is a critical privacy setting).
Manage Currency Details
The currency is defined during event creation and is shown here for reference. To change the currency, you must create a new event in the MultEvent Admin Portal. Currency settings cannot be edited after the initial event creation.
Configure Omniture Integration
In the Omniture Integration section, set up tracking:
Choose the enablement level: Disabled, With Event Codes, or Without Event Codes.
Define the JavaScript File URL and the Event Name (you can use the Event Title or a custom value).
Enable Third-Party Badge Printing
In the Third Party Badge Printing Service section, connect external printing systems:
Enable either ITN or Generic badge printing by selecting the corresponding radio button.
Provide the required integration fields (e.g., Event ID, Authorization Key).
Configure custom endpoints if using the Generic service.
Once enabled, look for related setup links under Registration > On-Site.
Manage Date and Time Formats
In the Date and Time Formats in Public Portals section, override default locale settings as needed.
Manage Credit Card Encryption
In the Credit Card Encryption Certificate Management section, upload a key file for encrypting sensitive payment data.
Properly configuring your Event Settings is the most critical first step in preparing your event environment. Your goals—accurate data management, smooth attendee registration, secure payment processing, and efficient on-site operations—are all rooted here. By carefully setting the Live Mode, ensuring data consistency, and leveraging integrations like Third-Party Badge Printing and Credit Card Encryption, you establish a robust and professional infrastructure. Always confirm your settings before launching, particularly the Time Zone and Currency, as these global defaults are foundational to your event's success.
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