Self check-in allows registrants to use a kiosk to check in and print their badge in one step, dramatically speeding up the on-site registration process. In Launchpad, enabling self check-in involves several configuration steps across event settings, templates, printers, and check-in devices. This article walks you through the full setup.
Activate self check-in in event settings
Enable event-level options for kiosk check-in and badge printing
Go to Setup > General > Event settings
Enable the following fields:
Enable self check in: Check to allow registrants to self check in
Enable ITN integration: Check to enable printer connectivity for badge printing
ITN integration event ID: Enter the corresponding event ID from ITN
Click Save
Once enabled, continue by activating barcode/QR code support or adding printers.
Add barcode or QR code to registration invoice
Barcodes and QR codes can be scanned during on-site check-in to auto-populate login information. This supports faster check-in using either a printed or digital invoice.
Go to Setup > Content > Templates
Click the edit icon next to the desired invoice under the Registrations template type
Place your cursor where you want the code to appear
Click Template fields in the WYSIWYG toolbar
In the dialog box, select the Registrations menu
Scroll and click Barcode or QR code
The barcode field will appear in the template
Click Save
The barcode or QR code will now appear on sent invoices
Add printers for badge printing
Go to Setup > Registration > Printers
From the Actions dropdown, select Add printer
Complete the following fields:
Printer name: Enter a unique name for the printer
IP address: Enter the printer’s IP address
Queue name: Enter the name assigned by the vendor
Is default: Check if this is the default printer
Click Save
Next, create and assign check-in computers to these printers.
Assign check-in computers to a printer
Each check-in computer must be logged into the same event and use the same browser session throughout the check-in process to maintain functionality.
Go to Setup > Registration > Check-in computers
The Check-in computers page will appear
From the Actions dropdown, select Setup this computer
The Assign check-in computer to a printer page will appear
Fill out:
Computer name: Enter a unique identifier for the device
Printer: Choose the printer it should use
Click Save
This links the device to a printer, enabling it to print badges during self check-in.
Self check-in & on-site registration settings
On-site at an event, registrants can check themselves in using the public Self Check-In page or register using the public On-Site Registration pages.
These pages are built using the Page Builder tool. However, before building the pages, you must define timeout and session behavior settings. These determine how long the page remains active and what message is displayed before automatic logout.
When a page times out, it redirects users to the default Landing Page as defined in the relevant Page Builder.
Self check-in settings
Go to Setup > Registration > Self check-in settings
In the Timeout settings section, define:
Warning time: Number of seconds before warning message appears (default: 20)
Logout time: Number of seconds before page auto-logs out and redirects (default: 30)
Completion step time: Number of seconds before logout after last step (default: 60)
In the Warning message section, define the message shown before logout. Default:
Your check-in session is about to expire. Would you like to stay logged in?Click Save
After saving, proceed to create the Self Check-In Page using the Page Builder
On-site registration settings
Go to Setup > Registration > On-site registration settings
In the Timeout settings section, define:
Warning time: Number of seconds before warning message appears (default: 10)
Logout time: Number of seconds before auto-logout (default: 15)
Completion step time: Number of seconds before logout at final step (default: 5)
In the Warning message section, define the inactivity message. Default:
Your on-site registration session is about to expire. Would you like to stay logged in?Click Save
After saving, proceed to build the On-Site Registration Page using the Page Builder
Modern event experiences demand speed, convenience, and minimal staff overhead and self check-in with automated badge printing delivers exactly that. By empowering registrants to handle their own check-in quickly and securely, you reduce wait times, free up staff for other tasks, and present a polished, professional impression from the very first interaction. These settings ensure both functionality and reliability on-site, while giving you control over the user flow and branding.
Enabling self check-in and automatic badge printing empowers your event to deliver a faster, more professional, and self-sufficient registration experience. Attendees avoid long lines, staff are freed from repetitive tasks, and badge issuance becomes seamless. This setup not only enhances first impressions but also reduces staffing costs and logistical errors—ensuring your event runs more smoothly from the moment guests arrive.