Locating registration records quickly is essential for managing daily attendee requests and event logistics. Launchpad offers multiple search methods—from simple last-name lookups to complex filtered reports—accessible from any page in the admin portal. Whether you are troubleshooting a single registration or pulling a bulk list for badge printing, these tools ensure you stay in control of your event data with minimal effort.
How do I use quick search tools?
Quick search functions are ideal for rapid lookups when you have a specific piece of information, such as a last name or a confirmation code.
Searching by registrant or company
Registrant search: Type the full last name or the first few letters into the search bar, then click Search last name or press Enter.
Scroll search: Open the Last name dropdown to select a starting letter and scroll through the list if you are unsure of the spelling.
Company search: Type the company name into the search bar and click Search company. Note: You must click the button, as pressing Enter will not trigger this specific search.
Searching by confirmation code
Paste the unique confirmation code into the search field.
Click Search confirmation.
Note: As with company searches, you must manually click the button to initiate the search.
How do I perform an advanced search?
When you need to find a group of people based on specific criteria like payment status or ticket type, the advanced search tool provides a more refined reporting interface.
Setting up advanced filters
Go to the Registration menu.
Once here, click Functions.
Click Search registration (or Search attendee).
Under Filters, define your conditions, such as registration date, classification, or status.
In the Display columns section, check the boxes for the specific data fields you want to see in your results.
Click Search.
Using saved searches for bulk tasks
You can save your search criteria to reuse later or share them with other administrators.
Advanced search results are perfect for bulk actions, such as sending group emails, printing badges, or exporting data to a CSV.
Which search method should I choose?
Selecting the right tool depends on your immediate goal, whether it is a single lookup or a broad data analysis.
If you need to... | Use this search method |
Find one person by name | Registrant quick search |
Lookup all staff from one firm | Company quick search |
Find a record via confirmation ID | Confirmation quick search |
List people by payment status | Advanced search |
Export a list for badge printing | Advanced search + saved filters |
Efficiently navigating your registration database is key to providing excellent attendee support and maintaining operational clarity. By using quick search for day-to-day inquiries and advanced search for complex reporting, you can handle any administrative task with speed and accuracy. Mastering these search functions allows you to focus less on finding data and more on executing successful event workflows like bulk updates and communications.