Packages are a grouping of multiple purchasable items and registration options for purchase. Registration options can include ticket types, registration types, and auxiliary events. Packages can be sold in combination at a particular price.
To access the Packages page:
Go to Event Setup
Find the Registration menu
Select Packages
From the Packages page, you can:
Add packages
Import packages from a previous event
Edit packages
Delete packages
Add a package
Select Add Packages from the Actions dropdown menu
Fill in the required fields in the Details section:
Name: Enter the package name
Group Name: Select "Other" to create a new package group name (used for high-level reporting)
Maximum Available: Enter the number of available packages
Unlimited: Check to remove availability limits (disables the max available field)
Visible to Public: Check to display on the public registration page
In the Description section:
Description: Enter a short description (max 255 characters) to display on the registration page
In the Primary Package section:
Is Primary Package: Check this if the package grants access to the event
Ticket Type: Select the ticket type (visible only if primary is selected)
Include Guests: Check if guests are included
In the Value Added Tax (VAT) section:
Check applicable tax labels for this package
In the Prices section:
Click the Add icon to configure pricing by:
Account: Select the financial account for revenue
Registration Type: Choose which reg type can buy this package
Classification Type: Assign to specific classification types
Price: Set the package price (numbers only, no currency symbols)
Repeat to add multiple price rules
Use the Move icon to reorder or the Delete icon to remove pricing entries
In the Package Items section:
Add event-related items to include with the package:
Auxiliary Events: Click Add icon → Select event → Check if guests can attend
Purchasable Items: Click Add icon → Select the item
Workshop Sessions: Click Add icon → Select session
Enter max and min session limits
Session Groups: Click Add icon → Select session group
Enter session limits for registrants
Repeat each step for all items
In the Filters section:
Add filter criteria to control package visibility or availability
Click Save
Import packages from a previous event
Select Import Packages from the Actions dropdown menu
In the Event Menu list, check the boxes for the packages you want to import
Click Next
In the Select Packages to Import section:
Modify:
Package Name: Enter the new name
Full Conference: Assign the correct ticket type
Click Import
Edit a package
Click the Edit icon next to the package name
The Edit Packages screen will appear
Make changes as needed
Click Save
Delete a package
Packages can only be deleted if not in use. A package is considered in use when:
A registrant is assigned the package
The package is tied to a ticket type
The package appears in any filter set
To delete:
Click the Delete icon next to the package name
A confirmation dialog box will appear
Click OK to confirm
Display primary packages as groups
In order to show packages in groups, the admin user must choose to “Display by Group” and then select the Package Groups to be shown and in what order.
If a package group does not have any visible packages when being shown to a user, the group will be excluded completely. An entry will be available for “Ungrouped Packages” to show packages where a group has never been entered.
Packages are a powerful way to bundle registration options and additional items into a single, sellable unit. With flexible configurations and filters, you can tailor packages to suit different registration types, roles, and pricing tiers. Use package imports to save time when copying event structures from past events.