Why use Registration Custom Fields?
By using Registration Custom Fields you can:
Gather important custom information that standard forms don’t capture (e.g. allergies, preferences, professional details)
Ensure consistent data collection across large event audiences
Accept bulk uploads of custom fields and answers instead of manual entry
Support flexible workflows such as badge labeling or classification-based badge types
How do I add a new Registration Custom Field?
You can manually create custom fields and define how attendees should provide their answers, whether through simple text or predefined lists.
Open Event Setup menu.
Once here, click Registration.
Click Registration Custom Fields to open the manager.
Select Registration Custom Fields from the Actions dropdown menu.
Label: Enter the prompt shown to users (e.g., "Dietary Restrictions").
Code: Provide a unique ID for tracking in reports.
Format: Choose from Textbox, Text Area, Checkboxes, Radio Buttons, or Dropdown.
Configuring answers options
If using a list format (Dropdown, etc.), go to the Available Values section and click the Add icon.
Enter the Value (the answer text) and a unique Answer Code.
For Textbox or Text Area, you can define the Width and Height in the Options section to control the field's appearance.
Click Save to finish.
How to import multiple Registration Custom Fields at once
In the Registration Custom Fields page, open the Actions dropdown and choose Import Registration Custom Fields.
Download the template by clicking Download Registration Custom Fields Template and click OK.
In the template, populate:
Label: prompt text
Format: response type (Textbox, Dropdown, etc.)
ID: unique code
Leave blank any fields you don’t need — do not delete or rename columns.
Save the file as .CSV and upload it via the import page
After uploading, review the “Import Summary Report”:
Check how many records succeeded or failed
Download “All import rows” or “Error import rows” for review
To view past templates or imports, use Previous Imports
How to import answers for Registration Custom Fields
If you need to bulk-load predefined answer options (for dropdown, radio buttons, checkboxes):
In the “Registration Custom Fields” page, under Actions choose Import Registration Custom Fields Answers
Download the response template via Download Registration Custom Fields Answers Template and click OK
Fill in each row with:
Value: the answer shown to registrants (e.g. “Female”)
Write in required: type “yes” if you want an “Other” textbox option, or “no” otherwise
Answer code: unique identifier for that answer
Save as .CSV, upload, and then check the import summary results
Download full or error results as needed; use the Previous Imports dropdown to review past uploads
How do I manage and delete Registration Custom Fields?
Keeping your Registration Custom Fields list organized ensures that your registration pages remain clean and your reports are easy to read.
Editing and status
To modify a prompt or update values, click on the custom field in the list.
Update your fields and click Save.
Deletion restrictions
Click the Delete icon and confirm with OK.
Note: A custom fields cannot be deleted if it contains stored registrant responses, is used in the Page Builder, appears in a saved report, or is referenced in email templates.
How do I create badge type labels?
Badge labels allow you to assign visual identifiers to attendee credentials automatically based on their registration data.
Add a new custom fields and set the Label to "Badge Type."
Choose Checkboxes, Radio Buttons, or Dropdown as the format.
In Options, check Auto assign custom fields answers.
Under Available Values, use Auto assign filters for each value to define which registrants receive that label.
These labels will appear on printed badges, separated by commas if multiple labels apply.
The Registration Custom Fields feature in Launchpad by Swapcard offers powerful flexibility for capturing custom data from attendees. Whether you’re collecting preferences, medical info, or custom identifiers like badge type, this system supports both manual input and bulk import workflows. By following the structured steps above you ensure data integrity, consistent user experience, and scalable management across events. Well-configured custom fields streamline registration, badge printing, reporting, and event-day logistics.