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How to enable exhibitor portal print and invoice functionality

Enabling print and email invoice options in the exhibitor portal allows exhibitors to easily retrieve or send invoices to their primary contact.

Updated over a month ago

Providing exhibitors with the ability to print or email their invoice adds convenience and professionalism to your event’s financial workflow. When enabled, these options appear on the exhibitor’s public portal — giving them immediate access to their records. As an admin, you control whether this functionality is available and can update the wording to suit your event language or branding.


How to turn on print/email invoice links for exhibitors

Update exhibitor settings

  • In Launchpad, go to Setup › Exhibitor › Settings.

  • On the Exhibitor Settings page, locate the options for:

    • Print Invoice — check this to make the “Print Invoice” link available to exhibitors in their public portal.

    • Email Invoice — check this to make an “Email Invoice” link available.

  • Once enabled, when an exhibitor returns to the review step of their registration, they’ll see these links in the top menu. Selecting “Print Invoice” opens the invoice in a new browser tab for printing; “Email Invoice” sends the invoice to the primary contact email and displays a confirmation banner once sent.

✅ Both options are independent — you can enable either or both depending on your event’s needs.

Customize link text

If you want to change the wording of the invoice links (e.g. for localization or branding):

  • Go to Setup › Content › Languages

  • Click the edit icon next to your event’s language

  • Navigate to Exhibitors › Messages — near the bottom you’ll find fields for the “Print Invoice” and “Email Invoice” link texts. Modify them as desired, then save.


By enabling the print and email invoice functions in Launchpad, you give exhibitors a convenient way to access their financial documentation, reducing administrative burden and enhancing transparency. Combined with customizable link text, this feature ensures that invoicing remains consistent with your event’s branding and communication style.

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