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Send a bulk email to an individual or group of recipients

Updated over a month ago

Bulk email tools allow admins to send scheduled messages to individual registrants or targeted groups. This feature supports recurring campaigns, personalized follow-ups, and precise control over email recipients and timing.


How do I send a bulk email?

  1. Complete a Registration Advanced Search to filter the list of recipients. To do so, go the Registration Menu > Functions > Search Registration

    • To email a single registrant, use Registrant Quick Search.

  2. View the Search Results.

  3. In the top-right corner, click the Email icon.

  4. The Schedule a Bulk Email page will appear.

Add email details

  • Label: Enter a name to identify the email in the system.

  • Template: Select the email template to use.

Set recurrence (optional)

  • Is this a recurring email?

    • Select Yes or No.

    • If Yes, complete:

      • Re-send every: Enter frequency and select days/weeks/months.

      • Number of times to send: Enter a max number or leave blank.

      • Unlimited: Check to allow unlimited recurrence.

Schedule delivery

  • Send email now?

    • Select Yes to send immediately.

    • Select No to schedule it, then:

      • Send date: Choose the date from the calendar.

      • Time: Select a time from the dropdown.

Select recipients

  • Send email to past recipients?

    • Check this to include anyone who has already received this email.

  • Select recipients individually?

    • Check this to choose recipients one-by-one.

    • Leave it unchecked to email all in the search results.

    • Click Edit to adjust the recipient list.

Review and schedule

  1. Click Next.

  2. A summary page will display all your selections.

  3. Important: The email has not been scheduled yet.

  4. To complete scheduling, click the Schedule bulk email button.

  5. A banner will confirm that the email has been successfully scheduled.

Test email domains to ensure the domains are properly blocked or allowed.

  1. Select Test Email Domain from the Actions dropdown menu.

  2. Type in an email address that contains the domain you are testing.

  3. Click Submit.

  4. A summary report will appear detailing the success or failure of the email address test.


Sending a bulk email allows you to engage specific groups of registrants with precision and flexibility. With scheduling and recurrence options, you can automate communications and ensure timely delivery of important messages.

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